Products Overview

Assessment and Review Service: Click here to visit the website for more information

Our dedicated team specialises in comprehensive assessment and review activities tailored to optimise CHC arrangements, mental health arrangements and jointly funded arrangements. Our focus lies in reducing variation, right-sizing, improving the quality of individual experience and releasing efficiencies into the system. Benefits:

• Stringent Quality Focus: We employ a rigorous quality-focused approach in all our assessment and review activities.
• Backlog and Variation Reduction: Our processes are designed to minimise backlogs and reduce variation across different care arrangements.
• Financial Control and Risk Mitigation: We prioritise financial control and mitigate risks through our proven methodologies.
• Skilled and Compliant Competency, Capacity and Capability: Our experienced team ensure that all assessments are conducted by skilled and compliant professionals.
• Commercial Models: We offer commercial models that avoid upfront expenditure, ensuring cost-effectiveness for your organisation.
• Proven Efficiencies: Our services have consistently demonstrated efficiencies of 15-30% against case load, delivering tangible results.

Healthcheck Service: Click here to visit the website for more information

Our Healthcheck Service is the strategic partner in evaluating and analysing the strengths and weaknesses of continuing healthcare and continuing care(All Age Continuing Care) services. Specifically designed for large footprints and Integrated Care Boards (ICBs) inheriting multiple Places (previously Clinical Commissioning Groups), the service focuses on identifying unwarranted variation, identifying opportunities for achieving consistency and enhancing financial control. Benefits:

• Improved Understanding: Gain a deeper understanding of your healthcare system’s current position, with a focus on identifying variation and causative factors.
• Expert Action Plan: Receive a constructive expert action plan tailored to your specific needs, supported by our team’s extensive experience in healthcare management.
• Support for Change: Our service goes beyond recommendations, providing accompanying support for seamless and effective implementation of the proposed changes.
• Financial Control and Consistency: Utilise our insights as enablers for achieving financial control and ensuring consistency in your healthcare operations.

Assurance Service: Click here to visit the website for more information

Our Assurance Service is a dedicated partner in ensuring the highest standards of decision-making and cost control within Integrated Care Systems (ICS).Tailored for the dynamic healthcare environment, the service provides comprehensive assurance intervals, with a focus on monthly and quarterly sampling of Continuing Healthcare (CHC) recommendations before ICB ratification. Benefits:

• Analysis of Decision-Making: Gain in-depth insights into decision-making processes, benchmarked against national frameworks and evidence-based practices.
• Identification of Inconsistencies and Consistencies: The service identifies both inconsistencies and consistencies in decision-making, offering an holistic view for improvement.
• Opportunity for Change: Seize the opportunity for positive change by implementing improvements in decision-making processes, ensuring ongoing optimisation and quality control.
• Reduction in Spend: Through thorough analysis and improvement initiatives, our Assurance Service aims to contribute to a reduction in unnecessary spend, maximising financial efficiency and the opportunity to reinvest into the NHS.

Enhanced Service: Click here to visit the website for more information

The Enhanced Service is designed for organisations seeking a transformative boost to their existing operations. With a flexible 6–12-month contract, the goal is to overlay and enhance the current service, driving service improvement through a comprehensive approach involving analysis, process optimisation, coaching/role modelling, improvement plans, benefit realisation, and cost control. Benefits:

• Improved Service Delivery: A noticeable enhancement in the delivery of the services, leading to increased efficiency and patient satisfaction.
• Consistency in Evidence-Focused Decision Making: The approach promotes consistency in decision-making, emphasizing evidence-based practices for more reliable outcomes.
• Reduction in Forecast and Recurrent Spend: Benefit from reduced forecasted spending and recurrent costs, allowing for better financial management and resource optimisation.
• Increase in Quality Inputs and Outputs: Witness an increase in the quality of both inputs and outputs, contributing to an overall improvement in the effectiveness of your operations.

Analytics and Pathway Improvement: Click here to visit the website for more information

Incorporating analytics into these pathways provides a data-driven approach to identifying areas for improvement, optimising processes, and enhancing patient outcomes. Regular reviews and adjustments based on feedback and data analysis contribute to ongoing pathway improvement.

• Service Pathway analysis and issue identification
• Intermediate Care Pathways – admission prevention and hospital discharge
• Length of stay (LoS) analysis
• Frequent attenders’ analysis and plans

Best Practice: Click here to visit the website for more information

Our Best Practice Service is designed to elevate your organisation’s standards through meticulous sampling and evaluation of ‘as is’ positions. We specialise in providing best practice examples, revised protocols, and policies, with a focus on areas such as Continuing Healthcare (CHC), Children and Young People (CYP), and Mental Health (MH) packages of care. Benefits

• Cost Avoidance and Reduction: Benefit from cost avoidance and cost reduction strategies, ensuring efficient use of resources and financial sustainability.
• Evidence-Based Improvement Plan: Receive an evidence-based improvement plan that aligns with your organisational goals and regulatory requirements.
• Best Practice Assurance: Our services assure the implementation of best practices against national frameworks and guidance, ensuring compliance and quality.
• Consistency and High-Quality Approaches: Experience the application of consistency and high-quality approaches across your healthcare services, promoting excellence in patient care.

Transformation Services: Click here to visit the website for more information

The transformation support Liaison Care include are as followed:

• Commissioning Support
• Efficacy and Efficiency reviews
• Improvement plans and solutions
• Frameworks and policy rewrites
• D2A pathways
• Children and Young People Services
• Pooled Budget Reviews and recommendations
• BCF analysis and recommendations
• Financial grip and opportunities for efficiencies
• High-Cost care groups evaluation and control plans